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Soap and Water or Hand Sanitizer? Which creates better Hand Hygiene?

Washing your hands has always been super important in healthcare facilities in order to prevent Hospital Acquired Illnesses (HAIs) or healthcare-associated infections which affect about 1 in every 31 patients. With the outbreak of COVID-19, it’s even more important for healthcare professionals, and all of us to practice good hand hygiene.

What is good hand hygiene?

Having good hand hygiene means keeping your hands clean as much as possible. The best way to practice proper hand hygiene is to wash your hands with soap and water, or to use hand sanitizer whenever your hands may have come into contact with a dirty surface. Dirty surface doesn’t just mean visibly dirty, as many surfaces that appear to be clean could actually be covered in germs and bacteria. If you’re not sure whether you need to clean your hands, it’s always best to err on the side of caution and wash up!

Soap and water or hand sanitizer?

The best ways to clean your hands is by washing with soap and water or using hand sanitizer. While hand sanitizer removes most germs, it does not remove all germs from your hands, and studies show that soap and water are more effective at removing certain types of germs. This is why the CDC recommends washing your hands with soap and water whenever possible, and using hand sanitizer if soap and water are not available.

When to Wash your Hands

Here are some of the times when the CDC recommends that you wash your hands with soap and water.

  • Before, after, or during any food preparation
  • Before eating food
  • Before and after caring for someone who is sick with vomiting or diarrhea
  • Before and after treating a cut or wound
  • After using the bathroom
  • After changing diapers or cleaning up for a child who has used the bathroom
  • After touching an animal or animal waste
  • After handling pet treats or food
  • After touching a garbage
  • Anytime that your hands are visibly dirty or greasy

When to Use Hand Sanitizer

Here are a couple of instances in which the CDC believes hand sanitizer will work to remove germs and bacteria.

  • Before and after visiting someone who is in a hospital or healthcare facility
  • If soap and water are not readily available

Proper Hand Washing

We’ve all been taught the importance of regular hand washing from a young age, but do you know how to correctly wash your hands? According to the CDC, there are a few steps for the proper hand washing technique.

  1. Wet your hands with warm water
  2. Apply the amount of soap that the manufacturer recommends
  3. Rub your hands together vigorously for at least 15 seconds, making sure cover all parts of your hands with soap
  4. Rinse your hands with more water
  5. Lastly, dry your hands with a paper towel or air dryer, and turn off the faucet with the towel to avoid any lingering germs.

Proper Hand Sanitizing

It seems like it’s obvious how to use hand sanitizer, but not everyone sanitizes their hands correctly.  Here are the steps for correctly sanitizing your hands.

  1. First, you should make sure that you are using a hand sanitizer that is at least 60% alcohol in order for it to be effective
  2. Put the amount of product that the manufacturer recommends on your hands and start to rub them together
  3. Continue rubbing your hands together for about 20 seconds until your hands are completely covered and dry
  4. Once your hands are dry, they will be sterile and you should be ready to move on to your next task

 

Hand Hygiene in Hospitals

Even among healthcare professionals, there is a need for better and more thorough hand hygiene training. In fact, a study was done which showed that even before COVID-19 took the world by storm, 40% of healthcare professionals wanted better hand hygiene training. According to the CDC, on average, healthcare providers clean their hands less than half of the times that they should which contributes to 1 of every 31 hospital patients contracting a HAI. So even though it may seem obvious that clean hands are super important for healthcare professionals, there is a need for more training and knowledge when it comes to hand hygiene.

When to Wash your Hands in the Hospital

Soap and water are very effective at cleaning your hands and removing pesky germs and bacteria that hand sanitizer will not. Here are a few circumstances when you should make sure to wash your hands when in a healthcare facility.

  • Anytime hands are visibly soiled.
    • Hand Sanitizer is not very effective at removing dirt and other germ-filled substances that may build up on your hands. Whenever you can physically see anything on your hands, wash them!
  • After caring for a person who may have infectious diarrhea
    • Diarrhea is caused by difficile, a common HAI that hand sanitizers are not able to get rid of.
  • After a potential exposure to spores
    • Spores are infections caused by bacteria that is resistant to hand sanitizers and require a thorough washing with soap and water to kill the bacteria.

When to use Hand Sanitizer in the Hospital

Although it is always best to wash your hands when possible, here are some instances in which hand sanitizer will do the trick.

  • Immediately before touching a patient
    • Using hand sanitizer before any contact with a patient is always the smart thing to do, even if you have recently washed!
  • Before performing any aseptic tasks
    • Hand hygiene is super important when it comes to any invasive medical devices, and you should make sure that everything, including yourself, is clean and sterile
  • Before moving to work on a clean part of a patient’s body from a soiled point of their body
    • You should frequently be sanitizing when working directly with patients, even if they are the only thing you’ve had contact with!
  • After touching a patient or their immediate environment
    • Always sanitize your hands when you’re done working with a patient, and before you move on to your next tasks
  • After contact with bodily fluids or contaminated surfaces
    • Sanitize after any contact with an un-sterile surface or object, and wash your hands if there is any remnants!
  • Immediately after glove removal
    • You may think that the inside of your gloves are sterile and clean, but sweat can build up inside and cause germs and bacteria to cover your hands.

Myths about Hand Hygiene

Myth 1: Frequent Hand Washing dries out your skin

While washing your hands too much can cause the skin on your hands to dry out, it is likely that the reason for this is the water you are using is too hot. Using warm water drastically effects the amount of dryness that can come from hand washing, and will ensure that you are able to keep your hands clean whenever they need to be.

Myth 2: Hand Sanitizer causes antibiotic resistance

Some people claim that hand sanitizers can lead to antibiotic resistance, but this simply isn’t the case. The main cause of antibiotic resistance is repeated improper use of antibiotics according to the CDC.

Myth 3: All germs are the same

This is not accurate, as there are many different types of germs and bacteria that can build on your hands, some of which require soap and water rather than hand sanitizer to be taken care of.

Myth 4: Antibacterial soap reduces the amount of times you need to wash

Antibacterial soap is great for cleaning your hands, but studies show that it isn’t significantly better than normal hand soap. It also does not mean that you have to wash your hands less than you would with normal soap.

Is Hand Sanitizer really more convenient in Hospitals?

The main reason why healthcare facilities use hand sanitizer much more than soap and water is simply because it is much easier to quickly sanitize your hands with a busy schedule, something most healthcare professionals have every day. Sanitizer is easy to carry around with you or to put out for people to use on something like Lakeside’s high-traffic sanitizer dispenser, but that doesn’t mean that washing with soap and water is difficult!

To effectively wash your hands with soap and water, all you need is 30 seconds and a sink. Lakeside has helped to create a solution to one of those parts with the portable handwashing station, which allows you to put a sink with soap and water anywhere in your facility. This product also gives you the ability to move it around to areas that require more intense hand hygiene, and makes it easy to wash your hands with soap and water without a trip to the bathroom.

If time is a big concern in your healthcare facility, make sure to check out Lakeside’s product solutions designed to ensure efficient and proper hand hygiene for all healthcare professionals!

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Lakeside Responds to Demand in the Healthcare Supply Chain by Jumping into IV Pole Production

In March, the world was in the beginning phases of facing a pandemic of unknown proportions and here in the U.S., preparations were underway. Fears of shortages in the healthcare supply chain drove companies to evaluate their manufacturing capacities to identify ways in which they could leverage their facilities to prepare our nation for the first wave of the virus. Some companies started using 3D printers to print face shields, some used their resources to manufacture high-demand ventilators and companies in the healthcare business increased their operating hours to maximum capacity.

As a company already in the healthcare industry, Lakeside responded immediately to COVID-19 by increasing production on high demand items such as utility carts, handwashing stations and shelving units. Additionally, engineers at Lakeside came together to brainstorm new ways to service the healthcare industry by leveraging manufacturing facilities and raw materials on site. After hours of bouncing ideas back and forth, Lakeside engineers created a blueprint to begin the production of IV poles.

Just days later, Lakeside’s Milwaukee manufacturing facility produced and delivered its first IV stand, followed by many variations of IV poles and IV bag stands. As of the date of this publication, Lakeside proudly manufactures 15 variations of IV poles and 6 IV pole accessories, all built right here in the USA.

Lakeside IV poles were designed specifically to be easy to use and easy to sanitize. Chrome plated or stainless steel tubing provides cleaning staff a round surface to disinfect, and no corners for dirt and grime to collect in. Further, Lakeside applied their easy-rolling casters to the IV stands to allow hospitals to effortlessly maneuver the stands throughout their facility, wherever needed. Some highlights for specific IV pole models include:

  • Rapid Response IV Stands (SKUs 158331, 158371, 158495, 158496). They are all-stainless steel IV poles with a sturdy 20” diameter solid base that provides upright stability. The stainless steel medical pole has a 1 ¾” diameter that adjusts effortlessly to accommodate heights from 50” up to 90”. The product rolls easily on 5 swivel casters making it reliable for fast-paced hospital environments.
  • Heavy Duty IV Stands (SKUs 4850, 4855). They are all-stainless steel IV poles with an easy twist knob that adjusts the pole height from 51 ¾” to 93 ½”. The heavy duty IV stands feature 4 easy-roll casters on an epoxy coated steel base, with rubber bumpers to protect walls and furnishings.
  • The Space Saving IV Stands (SKUs 4865, 4866). They are all-stainless steel IV stands with an easy twist know that adjusts the pole to cover a height range from 54” to 90 ½”. The space saving IV pole is built with a 16” base made from epoxy coated steel. This allows this medical pole to maneuver through tight spaces and fit into tight nooks for more compact hospital environments.

With many uncertainties still remaining regarding COVID-19, Lakeside continues its commitment to the healthcare industry by maintaining its promises to produce invaluable carts and now, IV stands to hospitals and healthcare organizations. Our Milwaukee manufacturing plant continues to operate, just as our engineers continue to brainstorm to do our part to combat COVID-19, together.

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Push for Domestic Sourcing in the US Healthcare Supply Chain

The world was shocked by the outbreak of the COVID-19 pandemic.  We have all been affected in one way or another by the virus.  The global economy has been shook to it's core with increased travel restrictions, strict lock down measures, falling oil prices, and much more.  Within the United States, the pandemic has also exposed some underlying issues with our healthcare supply chain. Specifically, the healthcare system’s dependence on China and other foreign countries for the supply of essential equipment.

The media has extensively covered the shortage of PPE in the United States, but this was only the tip of the iceberg. America has experienced shortages of many medical devices and equipment due to decreased imports and increased demand for these essential products.   Supply was not able to keep up with the increased demand, largely in part, due to the amount of medical supplies manufactured in China. China was the first region struck with the pandemic and the country’s own need for these products also skyrocketed.  Suddenly, the US’s primary source of essential medical equipment was reducing supply in the moments where we needed it most.  It quickly became clear that our nation was not fully prepared for such an event.  Domestic manufacturers scrambled to pitch in and adapt to support the demands of hospitals.  Certainly COVID-19 has highlighted the shortcomings of the current healthcare supply chain in the United States.

There is no easy solution for the US’ dependence on foreign countries for medical devices, but from this adversity a movement to source domestically is growing.  Manufacturers across the nation are pushing for increased domestic sourcing in hopes of preventing future shortages of healthcare equipment in the event of a another global shock. An increase in domestic manufacturing of these essential products would significantly decrease our nation's vulnerability.  Just as our manufacturers are learning from COVID-19, our government has also taken note and introduced a bipartisan bill that would analyze the dependence of the US on critical drugs and medical devices manufactured outside of the country.

A specific example of a vital medical equipment in low supply due to the pandemic includes IV poles and IV stands. These small, yet critical devices are used to administer medicines and treatments to patients via intravenous therapy.  Countless hospitals rely on IV poles to care for patients and shortages result in stress on both healthcare facilities and patients in need of care. In response to the shortage of IV poles in the US, Lakeside Manufacturing ramped up production of the essential product in order to help meet the increased demand. Lakeside, like many other manufacturers, make all products in the US.  Domestic sourcing and manufacturing has countless advantages even when we’re not in the midst of a global health crisis.

Our History of Quality

Lakeside Manufacturing has over 70 years of experience engineering innovative and quality products that meet all of your requirements. All of our products are manufactured here in the USA, at our state-of-the-art facility where utilize safe processes to ensure the safety of our workers and the top of the line quality of our products. Learn more about our company values, and together we can help solidify the future of our healthcare system.

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Webinar: COVID Solutions for Responsive Schools

Join Child Nutrition Coordinator Tiffany McCleese, DTR, SNS and Nancy Lane, Senior Designer of Visual Merchandising and Product Concepts & K12 expert with Multiteria and Lakeside, as they discuss considerations for reopening during COVID.

You’ll learn:
How to implement a remote serving program
Considerations for classroom meal service
How to open safely with protections for staff and students in mind
Product solutions to help meet CDC guidelines

Sponsored by Lakeside Manufacturing, and Multiteria USA.

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Mastering the Basics of Bussing and Outdoor Dining Post Covid

If you run a professional kitchen, you are well aware that a smooth flow of staff can make or break a successful evening of service.

From avoiding tickets getting hung up in the kitchen to ensuring there are clean plates, every individual’s contribution is critical to success. One key role that can often go overlooked is the busser. Read on to better understand the critical role of the busser and to pick up a few tips to help staff members successfully clear tables and improve customer experience.

Bussing: A Critical Component

Every person operating in a restaurant contributes to the success of the group, and this includes the busser. They serve a number of important functions that require experience and training.

Focus on Service

Happy guests are a must for a successful restaurant, and bussers are on the frontline of preserving the guest experience. When guests arrive, they should be met with a clean table and quickly provided a glass of water. The water should be replenished as needed, and guests shouldn’t be left with dirty dishes in front of them. These are all obvious ways that bussers contribute to positive guest experiences.

There are less obvious ways that bussers can contribute – or detract – from the customer experience as well. Leaving tubs of dirty dishes in the line of sight of guests isn’t appetizing. If a busser is frazzled, this contributes frenetic energy to what should be a welcoming atmosphere.

Regardless of how your establishment employs bussers, there is no doubt that having a skilled and highly trained bussing staff will elevate guests’ dining experience.

Encourage Kitchen Flow

While keeping guests happy is of vital importance, it isn’t the only way bussers are important to a restaurant kitchen. Bussers are responsible for delivering an essential item to foodservice: flatware and dinnerware. Restaurants need to optimize their budgets, which means they can’t keep a never-ending supply of dishes and flatware in stock.

Bussers are responsible for getting dirty dishes back to dishwashers, who then get dishes cleaned and back in circulation. If bussers aren’t appropriately staffed or trained to efficiently move dishes, this could cause a backlog for the entire kitchen.

Tips for Training Bussers

One of the most important factors in efficient bussing is having well-trained staff. Make sure your staff is trained with the following in mind:

  • Have a restaurant-wide plan. Be clear on what your establishment’s position is on bussing. Must all guests’ plates be cleared at one time, or should they be cleared as each guest finishes? Is there an order of priority in which dishes should be cleared?
  • Read the table. While bussers may not interact with guests as much as the wait staff, they still need to read guest preferences. While guests don’t want to feel rushed, they also don’t want to sit with empty dishes for an extended period of time. Work with your bussers to help them pick up on guest cues to avoid guests feeling rushed or ignored.
  • Communication is key. Bussers need to feel comfortable with the rest of the staff so the entire staff can communicate concerns or needs. 
  • Understand the basics. Bussers need to be well-versed in basic restaurant service skills, such as folding napkins, when silverware should be replaced, whether plates should be removed on a tray, and how to properly crumb a table.

Having a highly-operating bussing staff will ease the burdens for the rest of the kitchen.

Find the Right Equipment

Even if your bussing staff is well-trained, they can’t operate at the highest level without the right equipment. Lakeside offers personalized solutions that help foodservice directors manage their responsibilities by providing knowledgeable experts to advise on products and equipment. Lakeside can help your team select the best bussing products to optimize your kitchen experience. Contact us today to find out how we can help.

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Healthcare Foodservice Solutions During the Age of COVID

Healthcare foodservice operations are multifaceted and complex.  When you think about the different types of service required, it’s easy to understand why foodservice equipment needs to be dynamic, durable, and versatile in order to achieve operational objectives. When you consider the coronavirus and resulting COVID-19, those operations are even more complex.

In general, there are two types of operations, and within those operations, there are two types of service. There are additions, for sure, but as a rule of thumb, healthcare foodservice falls in either inpatient or out-patient applications. Within those applications, it’s either in-room dining for patients or residents, along with outside-the-room dining for medical staff and guests.

Let’s take a quick look at how COVID is impacting these distinct areas of healthcare foodservice.

SENIOR CARE & LONG TERM COMMUNITIES

As we look at inpatient care in the age of COVID, one of the hardest-hit segments of healthcare is, without a doubt, senior care and long term communities. This is due, in large part, because of age and compromising health conditions of residents.

Serving meals has largely gone directly to the residents’ rooms, as congregating in a dining room is much too dangerous for these populations. This, in turn, puts quality in jeopardy. Food must obviously be delivered safely, but the more time that elapses between the back-of-the-house and the bedside, the greater the chances food will lose heat, retain too much moisture, or even become unsafe.

There can be many solutions to these challenges. First is ensuring that plate warmers on the line are working properly and plates are the right temps.  Plates should be between 140-190 degrees coming out of the warmer.  Consider a laser thermometer to do spot checks on the top, middle, and bottom plates to confirm best results.  Next is getting the food plated and covered as soon as possible and into a tray cart for delivery.  Timers used in conjunction with a line up of tray carts are a great way to be sure meals aren’t plated and in the kitchen too long.  

If the community is not using trays, consider a mobile steam table that goes door-to-door.  This allows residents to choose exactly what they want and get hot food plated up right in front of them.  Don’t forget to have a hydration cart or other way to serve dry goods on hand as well.  

HOSPITALS

Like senior care and long term communities, hospitals must also provide foodservice for inpatient applications. In this case, though, patients are often amidst serious health conditions that make the success of a foodservice operation dependent on the health of the patient. Of course, the inverse is true, as well. 

In the age of COVID, making sure meals arrive at patient rooms while reducing the risk of potential exposure is critical. Sanitizing dinnerware and flatware to recommended standards is critical, and changing ordering practices can help minimize person-to-person risks. Like in senior care communities, hospitals can also adapt phone ordering as a way of eliminating potential exposure risks.

In hospitals, staff and patient guests must also be part of the foodservice equation. What are some of the ways to minimize risk to these groups? In many cases, buffet-service cafeterias are a primary source of service. Retrofit them to become more staff-service instead of self-serve. Provide ample spacing and prevent overcrowding with signs and barriers. And in dining areas, space tables to sufficient distances.

WHAT’S GOOD FOR HEALTHCARE FOODSERVICE IS GOOD FOR OUR HEALTH

It’s clear that food can have great impacts on our health and well-being. That’s never truer than in the facilities and communities where health is typically the main reason for being there. In order to get well, we need to consider foodservice solutions that promote wellness. And in the age of COVID, that means minimizing invisible risks we never thought possible in the ways we’re experiencing them today. That being said, there are equipment solutions and processes that can help.

Lakeside Has You Covered

We have compiled a list of product solutions to consider for healthcare foodservice in the age of COVID-19.  With industry leading lead times and the ability to modify anything to fit your specific needs, Lakeside is your partner in healthcare foodservice solutions.

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The Importance of Handwashing During COVID-19

We’re living in an era of increased importance when it comes to sanitation. According to the Center for Disease Control, we know the coronavirus and the subsequent COVID-19 disease it causes is spread mainly through people-to-people contact. This means people who are within six feet of one another are at risk of transmitting the virus. Because it’s transferred through respiratory droplets that are produced when an infected person coughs or sneezes, it’s also critical that we wash our hands. Continue reading The Importance of Handwashing During COVID-19

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The State of Healthcare Foodservice

Hospitals in the United States see as many as 36.4 million admissions every year. And for patients and families who spend more than a just few hours in a hospital, chances are they will end up eating at least one meal courtesy of a hospital foodservice operator. In fact, those foodservice operations generate a significant amount of income for a hospital. Continue reading The State of Healthcare Foodservice

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What Lakeside’s Customers Should Know About COVID-19

What is COVID-19

What is COVID-19?

In the midst of this global pandemic, it is critical for our customers to be aware of COVID-19 and what it means for our industry. The coronavirus and subsequent COVID-19 disease has made its way across the globe, and it’s having impacts on the foodservice industry that have never been seen before. Continue reading What Lakeside’s Customers Should Know About COVID-19