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A Guide to Increasing Engagement With SuzyQ

a guide to increasing senior engagement with SuzyQ

Creating Memories with the SuzyQ Serving System

It is often a stressful task for senior living community foodservice operators to strive to deliver both memorable and engaging meal delivery to their residents. However, there's an easy way to do so with the SuzyQ Meal Delivery System, an innovative solution when it comes to serving quality meals to residents. Click on the video below to see how engagement is created between a staff member and resident because of the SuzyQ Meal Delivery System! Isn't that so satisfying to see?

Here's everything operators need to know about the SuzyQ...

Hot and Spacious Food Wells for Ultimate Serving Capacity

The SuzyQ food cart with wheels has (2) generous 12 x 20-inch hot food wells that will have your residents smiling with the endless variety of options for a satisfyingly warm consumption of their favorite meal.

Versatile Pull-Out Drawers

In need of extra space for utensils or additional food items such as buns? This food delivery cart has got an operator's staff covered with (2) pull-out drawers for full size 4-inch deep pans, with its top drawer being heated.

Temperature Controls and Dynamic Drain

Never worry again about keeping food constantly warm with the SuzyQ cart’s dynamic temperature controls. Each well has its own temperature control and drain for enhanced freshness and easy cleaning capabilities respectively. 

The solution for creating a person-centered dining environment is possible with the SuzyQ meal serving system. The SuzyQ cart is also available as a mini for smaller sized senior living communities. Click calculate, to figure out what SuzyQ cart is right for your senior dining foodservice operation.

Increased Engagement and Respect

Mealtime should be the most delicious and exciting time of day for every resident with an empty stomach, not a dreaded one. For operator's, having a food delivery cart such as the SuzyQ increases the amount of engagement and respect between a resident and staff member. Residents will…  

  • Feel uplifted with one-on-one contact with dietary staff. 
  • Be happier with the engaging service they’re receiving.
  • Gain back some control over their lives and well-being. 

By serving hot food with the SuzyQ cart, an operator’s dietary staff get to personally know each resident and build a connection with them over time. Imagine how great of a feeling it is when someone wants to get to know you. It not only strengthens engagement between staff members and residents, but increases the sense of belonging and respect. Thus empowering residents to feel like family should be every senior living community’s number one priority. 

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Less Stress During Mealtime

There are so many classic meal choices. From a delicious slab of lamb, pork, or even roast beef, the options are plentiful. However, what if the only option for a resident is lamb? And what if that very same resident prefers roast beef instead? In the eyes of many residents, nothing is more stressful and dejecting than having only one choice during mealtime.

In addition to limited choices of meal options, let’s take a closer look at common issues that reduce a resident’s happiness during mealtime…

  • Mediocre customer service during the delivery of food (limited eye contact and conversation).
  • Frequent complaints of cold food that’s served.
  • High levels of dining room noise which eliminates a relaxed eating atmosphere.

Now, put yourself in the shoes of a resident that has to deal with that. Doesn’t that sound like fun?... Not at all! Retirement should be the golden years of one’s life, right? Not the times of constant annoyance, stress, and unsatisfying meals. The SuzyQ food cart with wheels steps up to the plate by… 

  • Serving HOT food faster. 
  • Increasing meal choices.
  • Enabling better eating habits.

With the SuzyQ food delivery cart, a new world opens up immediately for a senior dining foodservice operation to better serve the needs of residents.

meal served to resident with SuzyQ cart

It’s the Operator's Turn!

Leading the way for a senior dining foodservice operation is often a difficult task. What if an operator has a short staff? What if there’s not enough food to serve residents? However, often the most overlooked problem is creating consistent and impactful engagement among residents in your senior living community.

Making an impact during mealtime should be critical. An operator's staff should want to embrace their residents with warmth and care in order to make mealtime memorable. Now, you might be asking, how can a senior dining team possibly increase engagement and respect so that residents feel like they are with their own family? The SuzyQ meal serving system is the liaison in turning that question into a solution. The SuzyQ is used by thousands of senior living foodservice operations around the world that reap the benefits of those very exact solutions. If your senior living community is looking for that next breakthrough to a more enhancing and engaging foodservice operation, reach out to a Lakeside cart expert today!