Posted on

A Quick Look at 2019’s Flavor Trends

What flavors are people looking for in 2019? And who are the people looking for them? Let’s take a closer look.

Thanks to the great research done by our friends at Foodable Labs, we have data compiled from nearly one million social media conversations between chefs, operators, brands, and influencers.

Based on these conversations, Foodable Labs was able to determine the top flavor profiles and cuisines of 2019, and because we love trends so much here at Lakeside, we wanted to break down those flavor trends for you here.

ASIAN FOODS ARE STILL POPULAR.

Over the last few years, we’ve seen a rise in popularity of Asian foods, especially the foods of Korea and the Philippines. In terms of flavors, options like hoisin sauce, garlic, ginger, and chili sauce are leading the way. And when they looked at menus, Foodable Labs found an increase in these flavors at a rate of 31.3 percent for independent restaurants and 29.5 percent in fast-casual operations.

SPEAKING OF HOT, IT’S HOT.

According to Foodable Labs, the jalapeño has been replaced by the habanero as the most popular pepper, with an increase on menus of more than 20 percent. “Hot” isn’t just limited to the Scoville scale. It can also include different types of “heat” such as the type of sinus-clearing burn associated with horseradish, which is also gaining in popularity.

WHAT ABOUT A SWEET TOOTH?

Looking for something sweet? According to the report, we’re craving sweets more now than ever. When it comes to true natural flavors, trends lean towards fruits such as mango, passion fruit and avocado (and yes, avocado is a fruit). As far as desserts go, salted caramel led the way, with other popular dishes including chocolate-topped items and anything with hot fudge.

PEOPLE LOVE PLANTS.

Consumers are looking for more plant-based menu options. There was a 23.5 percent increase in plant-based menu consumption in Millennials and a 21.9 percent increase in consumers between the ages of 45 and 55. These are the highest growing menu considerations amongst the main menu sectors.

Foodable Labs’ plant-based menu statistics confirm our research as well. As part of our 2019 College and University Foodservice Trends Report, we detailed a consumer shift to plant-based foods out of a desire to reduce traditional meat consumption. Flavor innovations are feeding a rising flexitarian population, and consumers are now more responsible in their eating habits (from both a personal health and environmentally sustainability standpoint) by choosing plant-based proteins.

 

In our 2019 College and University Foodservice Trends Report, Lakeside dug deep and uncovered the 7 most popular trends we expect to see this year, most of which go beyond the flavor trends mentioned above. Check out these 2019 foodservice trends by downloading our free report.

Lakeside and Multiteria have researched seven top trends that will be important to colleges and universities in the 2019-2020 school year.  Download your free copy today to stay on top of the latest ideas and innovations that will help you maintain a first-class foodservice operation!


Watch a brief 30 min. mini-webinar on the “7 Top Trends in C&U Foodservice!”

Learn from Nancy Lane in this quick, jam-packed webinar – 20 mins. content with 10 mins. Q&A.  The seven trends include:

  1. Sustainability
  2. Plant-Forward
  3. Labor Efficiencies
  4. Transparency
  5. New Normal
  6. Food Insecurity
  7. Infusing Digital

Click below to watch on demand!

Posted on

The One Reason Food Waste Reduction Is So Popular

As good as it is for everyone involved, food waste reduction isn’t as altruistic as everyone makes it out to be.

Yes, sustainability is one of our top 2019 foodservice trends (just 1 of 7 in our downloadable report). Yes, reducing food waste is one method to reducing greenhouse gas emissions and water consumption. And, of course, we want to do everything we can to effectively and efficiently deliver food into the hands of students and customers. But there’s another reason college and university foodservice operations across North America are focusing on food waste reduction.

Money.

The reality is, we waste roughly 1.3 billion tons of the world’s food supply annually. This accounts for a loss of nearly $990 billion. The United States wastes $160 billion of that total, accounting for as much as 40 percent of our food.

That’s right. In the United States, we waste over one-third of our food. Imagine if we threw a $20 bill out the window every time we withdrew $50 from the ATM. That’s essentially what is happening with our food supply, and as much as restaurants and foodservice operations want to do the right thing for both humanity and the environment, throwing away money is an even bigger reason to reduce food waste.

According to the non-profit organization, ReFED, which focuses on reducing food waste in the United States, there’s a huge payoff when operations invest in sustainable measures. In their 2016 Roadmap to Reduce U.S. Food Waste by 20 Percent, they detail a benefit-to-cost ratio that is staggering:

For every $1 invested in food waste reduction, the savings potential can be as much as $8.

That’s an incredible number. While operators know reducing food waste helps fight hunger, protect the environment, and even attracts important customer bases like Millennials and Gen Z who demand sustainable practices, the profit potential is enormous and appealing. Here are a few things to consider for your college and university foodservice operation:

RECONSIDER YOUR SERVICE.

Smaller plate sizes, smaller serving sizes, and even trayless dining are an easy way to reduce food waste. According to ReFED, smaller plates can reduce food waste by as much as 17 percent. On the buffet line, trayless dining reduces food waste as well. Lastly, reconsidering your menu can also have positive impacts when it comes to reducing food waste. To borrow a phrase, foodservice operations should “use the whole hog.” For example, serve both the beet and the beet greens, thus eliminating some waste. Allowing guests to customize their meals should also be a consideration. By serving exactly what a customer requests, operators will reduce waste.

PLAN BETTER.

More accurate inventory management and production that are rooted in data can help save an operation thousands of dollars annually. According to ReFED, waste tracking and analytics can have the biggest business impact, helping the restaurant industry increase profits by as much as $266 million per year. Using this data to better plan for ordering and production schedules can help prevent overproduction, which is a big contributor to food waste.

DONATE UNWANTED FOOD.

Yep, giving food to those in need is a good thing for obvious reasons. There can also be a financial benefit too. Donating unwanted food is a recovery-based way to reduce food waste that can also provide your operation some tax incentives.

Reducing food waste is a sustainability initiative which is 1 of 7 key trends we cite in our 2019 College and University Foodservice Trends Report.

Lakeside and Multiteria have researched seven top trends that will be important to colleges and universities in the 2019-2020 school year.  Download your free copy today to stay on top of the latest ideas and innovations that will help you maintain a first-class foodservice operation!

Posted on

Are Sneeze Guards the Only Way to Protect Food?

They’re certainly one of the most established ways, but this just might change your perspective.

Sneeze guards. Food guards. Breath guards. Whatever the term, there seems to be a lot of mixed opinions about them, including whether they’re mandatory.

This is especially important as we move away from institutional tray service or pre-plate service, to meal service style that is mobile – either in a common dining room or down a hallway in a homelike setting of long term care. I decided to dig deeper into the food code by researching and reaching out to food safety experts to get their professional thoughts on this vague topic.

When looking at food safety, we have several tools to pull from. We use HACCP to identify and prevent hazards that could cause food-borne illness in receiving, storing, preparing and serving of food. We have food safety courses to teach us all how to handle food and take corrective action when necessary. Thirdly, we have the FDA model food code, and under the section about sneeze guards, it says;

“3-306.11 Food Display. Except for nuts in the shell and whole, raw fruits and vegetables that are intended for hulling, peeling, or washing by the CONSUMER before consumption, FOOD on display shall be protected from contamination by the use of packaging; counter, service line, or salad bar food guards; display cases; or other effective means.”

Looking closely, the FDA food code mentions food on display for the consumer to access must be protected by guards, cases or other effective means. This is not the application with mobile meal service done by trained food service staff. Also, “or other effective means” allows for dialogue about what the food safety plan is in a healthcare community. The food code makes operators responsible for the protection of food from contaminants, which is broader than just using some plexiglass, and the perception that sneeze guards “solve it all.” It requires common sense and a plan to demonstrate to health inspectors that foodservice operators know what they’re doing.

I reached out to Janet Anderberg, a Washington state health inspector. She shared that sneeze guards aren’t mandatory, but what’s more helpful is for a foodservice operator to have an active managerial control plan to show how food is protected. It is the responsibility of the food operator to know, communicate and demonstrate their food safety plan which could include:

    • Covering food with foil or lids during transportation (always recommended)
    • Not parking a mobile food cart under dripping pipes
    • Not traveling through bathrooms with a mobile food cart
    • Allowing trained foodservice staff to serve food and items (not the untrained public)
    • Keep a safe barrier of distance
    • Using roll dome covers or insert flip lids if desired
    • Using tongs versus touching food directly
    • Keeping food outside the temperature danger zone
    • Using gloves with ready-to-eat foods
    • Proper and frequent hand-washing
    • Not dragging sleeves through food
    • Temperature records pre- and post-meal service
    • If serving outside, protecting food from contaminates from above, like birds or trees
    • When serving food, only serve food and don’t do other tasks that can possibly contaminate the food

Nick Eastwood, President of Always Food Safe weighs in and states:

“Though sneeze guards can play a helpful role in protecting food, it has a limited use. They can be helpful in a self-serve buffet where we let the customer near food. It can help reduce physical contamination and also bacterial contamination from skin and hair. But apart from this, sneeze guards offer very little protection. In our Food Protection Manager course, we do not state that they are mandatory or state they must be in place. Instead, food safety is a combined effort and one needs to look at the total picture; the use of professionally trained staff, time and temperature control, avoiding cross contamination and personal hygiene are by far the most important points. From a food safety perspective, I have a very strong dislike to pre-plated food being served as time and temp abuse is one of the biggest threats to food safety. Bulk mobile service would allow for temperature control and quicker meal service.”

Colleen Zenk, Food Safety Instructor and ANFP speaker shares her thoughts:

“The [FDA] Food Code regarding sneeze guards is open to interpretation when it comes to food safety. Sneeze guards, food guards, breath guards are used to protect food from the consumer during self-service, but not mandated where foodservice personnel is doing the serving. The key issue is the staff education and training regarding how food is protected during transportation and service of food to ensure it is safe. Sometimes operators or inspectors take the easiest and least time-consuming approach when determining safety of food by looking at sneeze guards as the protection, as it saves time looking and verifying other requirements. This leads to the incorrect assumption they are mandatory. Instead operators should have a conversation with their surveyor or inspector and communicate their food safety plan, and this is helpful before one’s food service system is changed. It is important that the [FDA] Food Code is used as a guideline, and to check one’s local regulatory authority. Also, do not be afraid to have the conversation with a surveyor or inspector but develop a relationship that demonstrates that food safety is a priority.”

It’s interesting to note that there’s no scientific research showing that sneeze guards are actually effective – none can be located when a literature search was conducted. Dr. Peter Synder from the Hospitality Institute of Technology and Management weighs in and states:

“There is no reference to a food-borne illness that has ever been prevented by a sneeze guard or caused by lack of a sneeze guard. There is no research about blocking sneezes with sneeze guards. The sneeze guard is something that a sanitarian invented in about 1945, when the first food code was written. Overall, a sneeze guard does not protect against food-borne illness.”

The sneeze guard topic is one of cultural perception and we all need to know what the FDA Food Code does (and doesn’t say), the science, apply common sense, while also implementing sound and safe food serving practices. We must think bigger and broader about our food safety plan in residential care settings. Therefore, to say “you must have a sneeze guard” is too much of a simple quick answer to a more complex situation. Also, it’s very important to look at the application: mobile meal service conducted by trained food safe staff is a very different application than the general public helping themselves to food on display.

Finally, mobile meal service is working in hundreds of health care communities – whether it’s snack carts, beverage service, dessert carts, or mobile hot food carts. Our industry is working hard at changing the culture to move away from sterile, institutional living to one that more closely reflects how we live in our own homes. So I ask: Do you use sneeze guards in your own home? Why do we apply a completely different set of rules in homes where seniors live?

When we look at potential food safety situations, let’s review the risks and how they could lead to food-borne illnesses. I believe that mobile meal service actually decreases the risk of food-borne illnesses because food is hotter and it’s served immediately by trained foodservice staff. Cold trays of food aren’t sitting for long periods of time until handed out. As an industry, let’s focus on choice, interaction, and self-determination of safe food. By protecting food in numerous different ways, we can create a more positive dining experience for residents.

A special thank you goes out to Janet Anderberg, Washington State Health Inspector, Nick Eastwood with Always Food Safe, Colleen Zenk, Food Safe Instructor/Speaker, and Dr. Peter Synder for their time and expertise on the sneeze guard topic.


About Suzanne Quiring:
Suzanne Quiring, RD, CDM, CFPP has worked in residential care for over 25 years and has her Continuing Care Administrator designation. She has assisted over 800 healthcare centers and improved their meal programs with tableside service. She is the inventor of the “SuzyQ Cart System” by Lakeside. She has spoken at conferences throughout North America and is passionate about self-directed dining.

Posted on

7 Ways Foodservice Operators Can Reduce Food Waste

Americans waste a ton of money on food. In fact, estimates show we throw away nearly 30% to 40% of our food supply.

How much does that total? Nearly $160 billion. Imagine if you threw away nearly a third of your money every time you opened up your wallet or pocketbook. It goes to show we don’t need documentaries or people like Anthony Bourdain telling us to “use everything, waste nothing,” though that certainly doesn’t hurt.

The good news is our collective culinary conscious is quickly awakening to the food waste reduction challenge. This trend has been growing steady in recent years, making it onto foodservice trend lists including one by the National Restaurant Association. 

So if everyone is starting to realize the importance (and profitability) of reducing food waste, what are some of the basic steps foodservice operations can take to make it happen?

RETRAIN OURSELVES

Study after study tells us “sell by” or “use by” dates are subjective and not accurate. Societal training tells us an apple or a tomato with a blemish or bruise isn’t worthy of serving or eating. We often tell ourselves something is bad even though that very well might not be the case. If we learn to retrain ourselves with facts and to work with foods that may appear imperfect, we’ve taken the first step toward reducing food waste.

RETRAIN OUR STAFFS

Like most sustainability practices, training team members to be mindful of food waste can go a long way. Just like you might include shutting off lights in a walk-in as part of a process manual, including best practices for reducing food waste can work too, especially when training includes the cross utilization of ingredients.

TRACK WASTE

You can’t reduce food waste unless you know how much you’re throwing away in the first place. With food waste audits and data systems, operators can learn baseline key performance indicators that will provide goals for improvement in the future. Even better, the nonprofit ReFED recently issued a report called the Restaurant Food Waste Action Guide which states that tracking and analytics can benefit the restaurant industry by increasing profits by more than $250 million each year. Learn about Lakeside’s various Waste System products that can help track your food waste here.

MANAGE THE ORDERING AND STORING

How is food packaged? Is there a way to break down shipments and store them in smaller, more useable portions? Are the storage facilities operating at optimal capacities? These are all questions that can help operations order the right levels of ingredients and store them in the right conditions. To reduce food waste, make sure production schedules are accurate. Having open and visible storage can help with order managing that will in return help reduce food waste. Check out some open storage options to help your facility here!

GET CREATIVE

We throw away so many items that can be used in other applications with just a bit of creativity. Let’s take the orange, for example. In the front-of-house, a bartender might carve off a twist every now and then to top off the perfect Negroni. The orange itself might go unused and wind up in the trash at the end of the shift. In the back-of-house, the saucier might use fresh oranges as part of a light cream to top that night’s special dish, scallops l’orange. The rinds will probably go in the trash at the end of the night. Do you think these two people could use the same orange?

RETHINK THE MENU

There’s no doubt about it. Much food waste falls directly on the customers. According to American Wasteland: How America Throws Away Nearly Half of Its Food (and What We Can Do About It), guests leave about 17% of food on their plates on average. By reconsidering portion sizes, offering half orders, or providing greater customization, less food will go in the can and more profit will come to the man.

GIVE BACK

All across America, we have food banks and non-profits that will take unused foods and give them to those in need. After all, if we can prevent 30% of our food from going in the trash, that food needs to wind up in the hands of those who need it the most. For operators, giving back can also bring financial benefits as well as altruistic ones. Many operations can experience donation tax incentives for giving unused food to these types of charities.

Posted on

Foodservice Trends We Learned from Sheryl Crow

When we were in Orlando for The NAFEM Show 2019, we certainly had some fun. We have a feeling, we’re not the only ones.

If you saw what we saw, you weren’t outside “soaking up the sun” but were walking a floor filled with innovations, new products, and solutions at a rate we haven’t seen in the last few NAFEM Shows. As they say, “every day is a winding road,” and before the end of this blog, we’re going to see how many Sheryl Crow song references we can include.

Actually, we’re going to take it one step further and let you know what we learned about foodservice equipment from Sheryl Crow. So let’s get started.

“IF IT MAKES YOU HAPPY”

Well, just being with all our foodservice friends makes us happy, but what really matters are the customers of foodservice operations. Now more than ever, customers are driving foodservice trends, and we’re seeing equipment manufacturers follow suit by making it easier to deliver those trends. Transparency, customization, you name it. There are new things making us happy every day in foodservice.

“A CHANGE WOULD DO YOU GOOD”

One thing we saw in Orlando was an effort to be more sustainable, both on behalf of operators and in consumer menu preferences. Look no further than last year’s eco-friendly straw trend to understand what we’re talking about. Beyond that, though, diners are looking for more plant-based options and operators are looking for new ways to reduce food waste. Innovation, training, and commitment are the ways it’s going to happen.

“STRONG ENOUGH”

We’re only as strong as our weakest link, right? That’s so true in foodservice, where we’re experiencing labor challenges right and left. It’s hard enough to find good staff, but once you do, keeping them can be even harder. As a result, equipment has to be easy to use and perform multiple functions within the same space. We certainly saw a focus on ease-of-use at The NAFEM Show 2019 in just about every aspect of foodservice equipment and supplies.

“THE FIRST CUT IS THE DEEPEST”

More and more entrepreneurs are breaking onto the scene for the first time, as mobile, micro, and niche providers have a smaller barrier of entry into the business. Startup costs and other traditional hurdles are both being lowered. From the enormously popular food hall trend to ghost kitchens, we can help these operators achieve success by rethinking the tools they’ll need to be successful.

[Additional Resources: Check out our NAFEM Product Highlights]

ENCORE: “MY FAVORITE MISTAKE”

Normally we don’t like ending with a mistake, but in this case, it seems appropriate. Especially when you consider mistakes can be fixed moving forward. For too long, a staggering percentage of students across the country cannot afford proper nutrition and suffer from food insecurity issues. When you look at the trends, there’s help on the way. Now more than ever, it’s easier to deliver nutritious breakfast to students in the classroom. On-campus food banks are a reality. And our equipment solutions can help make it happen.

What else might you have missed in Orlando? Get a glimpse of a few sights from The NAFEM Show in this short video recap:

We can’t help you with any more Sheryl Crow songs.

But good news!  We can help you with more trends!

We put together a 2019 Foodservice Trends & Solutions e-Report that can help you navigate the upcoming year of challenges and opportunities. “If it makes you happy,” it makes us happy, so take advantage of this free download.

2019 Foodservice Trends Report CTA