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The Best Tray Delivery Cart for Every Size Medical Facility

Woman in hospital bed smiling at nurse and holding meal tray

The Best Tray Delivery Carts for Every Size Medical Facility

Foodservice in hospitals and healthcare facilities is one of the most important but often overlooked aspects of patient care. It’s important because it so closely ties to patient wellbeing and the financial wellbeing of the facility, and it’s overlooked because… well, we’re not quite sure.

The reality is delivering food and nourishment from the kitchen to the patients is a critical component to the overall success of a healthcare foodservice operation and selecting the right tray delivery cart can make a huge difference.

Here are five important areas to consider when purchasing a meal delivery cart for your hospital.

SAFETY COMES FIRST.

The people served in hospitals are there for a reason. There’s no need to give them an illness caused by foodborne pathogens. Yes, when it comes to delivering meals from the kitchen to the bedside, safety comes first. Food should be held at proper temperatures, and when it is, there’s a high probability those foods will also retain their desired, nourishing qualities that are so important for patient recovery. So, yes, safety comes first, but the byproduct can also be wellness.

MAINTAIN QUALITY.

Similar to safety, when food is held in the ideal storage conditions as it moves from point A to point B, there’s a better chance those foods will retain their desired qualities. Why is this important? Patient satisfaction. And patient satisfaction ratings play a key role in the reimbursement rates a hospital receives. What’s one of the biggest contributors to high or low patient satisfaction ratings? The quality of the food. Well-made tray delivery carts will help foods maintain temperature, contributing to safety, wellness, and quality.

HOW’S THE HANDLING?

The key word in “tray delivery cart” is delivery. Moving a collection of meals from the kitchen to patient floors is the goal, and that requires maneuverability and mobility. How far away do meals travel? How narrow are the hallways or turns? Over what type of surfaces will carts roll? These are all important questions, and with a food delivery cart designed for handling and equipped with high-end casters, maneuverability will be made easier.

HOW LONG WILL IT LAST?

The flip side of the maneuverability coin is durability. Even for the best-handling food tray carts, there are still likely to be times when carts bang against walls, crash into closing doors, or roll across hard surfaces that will shake and rattle the cart’s construction down to the core. This is when design and craftsmanship become important in order to extend the life of the equipment.

HOW MANY MEALS CAN IT HOLD?

Lastly, healthcare foodservice operators must consider volume. The right cart will most certainly vary from hospital to hospital based on the number of patients served, how long the runs from the kitchen to the bedside, and in some cases, even what is being served. Quantities are key, as having a tray delivery cart capacity that’s much lower than the volume served will result in additional trips and overstretched labor.

Find the tray delivery cart that’s right for your hospital foodservice program.

The team at Lakeside specialize in food delivery systems for hospitals and other types of healthcare facilities. Schedule a free healthcare foodservice equipment assessment with one of our experts today, and find the right tray delivery cart that meets your unique set of challenges.

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6 Questions to Ask Before Choosing a Foodservice Cart

6 Questions to Ask Before Choosing a Foodservice Cart

The right foodservice cart can be a huge asset for any type of foodservice establishment. While different types of operations will certainly have different sets of challenges and solutions, as a general best practice, it’s important to ask a series of questions before determining which cart is right.

Let’s go through them one by one.

What are you serving?

The first question to ask is what’s on the menu? This will have a huge impact on the type and capabilities of the foodservice cart needed to execute successful service. Things to consider are the need for refrigerated merchandising, warming, or even a potential menu board. Will grab-n-go food and beverages be available? What you’re serving will impact how it’s served. Volume is also important. This will potentially impact the size of the serving station and features like shelving and storage. Lakeside has a wide variety of utility carts with different weight capacities that can be used in various operations offering the perfect solution.

Where are you serving it?

A foodservice cart can be stationary, or it can be mobile. If you’re looking for versatility through mobility, a traditional serving line or a permanent kiosk won’t work. Decide whether or not you want to move the point of service around the property or the establishment, and then select serving carts that support those goals. Consider the space and terrain, as well. If the cart will be used in a hilly area with inclines, it might be appropriate to consider a motorized cart with brakes.

Who are you serving it to?

This is where the type of operation enters the equation. Are you serving coffee to staff and guests in a local hospital? Students on a college campus? Sandwiches outside a hotel conference room? No matter how you look at it, the customer will always dictate how food and beverages are distributed, which will impact the selection of a foodservice cart.

What should the cart look like?

Appearance and aesthetics tie into the type of operation and the end customers, too. If a serving solution is located in a fancy ballroom, the expectation is that it should have a certain elevated appeal that matches the décor of space. If it’s a coffee cart in a local high school, it should have a more spirited, durable appearance. Yes, we first eat and drink with our eyes, but in most cases, before we get to look at the food, our first impression is of where the food is being served. With Lakeside’s wide selection of utility carts, you’ll be sure to find the perfect cart for your operations.

While different types of operations will certainly have different sets of challenges and solutions, as a general best practice, it’s important to ask a series of questions before determining which cart is right.

Who is staffing it?

We’re in the midst of a national labor shortage in just about every type of industry. Foodservice has been one of the hardest hit. Now more than ever, when selecting a food and beverage serving cart, it’s also important to consider staff. Questions to ask are: How easy is it to clean a unit? Is maintenance difficult? Is it easy to transport the station across the property? Essentially, usability is a key component when selecting a foodservice cart.

How durable does your foodservice cart need to be?

Every cart should be well-made and durable, but on a deeper level, how rigorous will its usage be? For example, does the type of material matter? Would steel be better than rubber? Should the cart have bumpers because it’s being maneuvered in high-trafficked areas with lots of obstacles. Select a foodservice cart for durability if it will be subjected to severe usage.

Now that you have your answers, what do they mean?

The first step is to consider and compile answers from the questions above, as they will dictate the type of foodservice cart you need. The harder part can be interpreting those answers. That’s where the team at Lakeside and our family of brands can help. Schedule some time with us to go over these six considerations, and we can help you locate the foodservice cart that makes the most sense for your desired goals.

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Casters 101: Everything You Need to Go

Casters 101: Everything You Need to Go And equipment that doesn’t have solid, durable casters might not be capable of reaching those far-off locations to achieve mobile service.

If we all agree that mobility and versatility are desired benefits in a foodservice operation, we can also agree that it’s casters that can help make everything go as it relates to mobile foodservice.

In most cases, whether it’s a mobile serving cart or a tray rack, the casters are the only things that are grounded, so it’s important to make sure the journey is as easy as possible.

Before we get into the details on casters, we need to consider the challenges presented when using mobile foodservice equipment.

Depending on the type of operation, units might need to be moved all the way across a property or even a college campus. There could be a combination of gravel paths, bumpy sidewalks, and even grass to navigate. And equipment that doesn’t have solid, durable casters might not be capable of reaching those far-off locations to achieve mobile service.

Let’s take a look at the different things to consider when looking for mobile foodservice equipment that gains its ability to go from casters.

CASTER COMPOSITION

Casters can be made of different materials, and each has its own unique set of benefits. Some are better for rolling on carpeted surfaces, while others are better for outdoor applications. If the goal is to move serving carts outside on sidewalks or driveways, fully pneumatic casters with treads are the best option. Semi-pneumatic casters are great for carpeted surfaces, while hard rubber casters are great for staying within a kitchen. For the best versatility, polyurethane casters are typically the best option.

CASTER SIZE

The next question is size. How big should casters be? The most common size of foodservice caster is five inches, but as a rule of thumb, the heavier the equipment being moved, the larger the caster. When casters are larger, it makes moving them easier, especially for heavy loads.

BEARINGS

While some smaller foodservice equipment and supplies such as mop buckets might have plastic bearings, heavy-duty equipment like serving stations and tray racks should have heavy-duty, metal ball bearings for adding durability.

ROTATION

For equipment that is being steered across a room or even across the property, it’s highly recommended that at least two of the casters have swivel capabilities to make movement easier. Steering a unit with four fixed wheels is nearly impossible, so using swivel casters makes tight turns a lot easier.

BRAKES

Brakes or stops are a great way to prevent accidents and keep units locked down in a single location. Especially when units are large and heavy, having the ability to slow them down when descending a hill, or being able to lock them in place once service begins, can be a great benefit. Brakes help.

Learn more about casters from an expert at Lakeside.

Book time with one of our representatives today and discover why we use heavy-duty casters on all of our equipment to ensure longevity and durability.

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What to Expect from the Post-Covid Labor Crunch

What to Expect from the Post-Covid Labor Crunch

After laying off a huge number of staff members, the foodservice industry is now struggling to find and hire labor.

In some ways, the shortage in staffing has created a sense of panic in regard to how the foodservice industry and restaurants will move forward. For smaller businesses, it can be difficult to compete with larger chains that are now offering monetary incentives to entice workers. The industry will move forward just like it’s always done, and here are a few important factors.

WHY ARE WE FACING A LABOR SHORTAGE?

At the start of the pandemic, many cities mandated lockdowns that shut businesses down completely or dwindled services to curbside pick up and delivery. This had serious impacts on the workforce, with millions of workers being either laid off or furloughed during the heart of the pandemic.

For those who remained, there was certainly the added concern of COVID exposure, in addition to the higher demands foodservice jobs brought over the last year. With so many worried about getting sick and potentially spreading the virus to loved ones, that mentality has continued to some degree up until the present day. Tack on the presence of poor working conditions in some situations, government assistance, and numerous other factors, and the result is an industry now facing a labor crisis. Simply put, the causes cannot be simply put. It’s a complex situation with many facets.

In April of this year, the Bureau of Labor Statistics reported that 266,000 jobs had been added throughout the economy. While many people have concerns about what to do as businesses re-open, the numbers show that the majority of industries are not experiencing a shortage in labor. It’s mostly targeted towards the leisure, hospitality, and foodservice sectors.

WHAT CAN WE DO TO ENCOURAGE HUNTING WORKERS TO APPLY?

Due to the shortage of staff, many foodservice operations are unable to fully open back up and some have even begun to cut back hours to try and offset the frustration. Many employers are having trouble getting people to show up for actual interviews, and when smaller businesses are unable to offer monetary incentives, updating SOP’s and providing transparency can help.

People are looking for safe conditions that provide them with reassurance in the workplace. This means being fully open about what you’re doing to protect employees. Adding in additional cleaning and updating kitchen or in-house equipment with hand sanitizer stations and more have been key turn solutions to encouraging many workers to ease their way back in.

RELIABLE EQUIPMENT TO HELP EASE THE STRAIN

The labor shortage isn’t only impacting the operational process for restaurants. It’s leaving the few workers on shift exhausted from overtime and lack of help. Fortunately, digital solutions and technology are making waves in easing the pressure from staff and providing a sense of functionality. Mobile ordering and apps that allow consumers to place orders directly from their table are allowing employees to focus more on cleaning and serving rather than constantly seating or checking on guests. This has offered phenomenal assistance in allowing workers to do their jobs without becoming overworked.

Other options include portable serving carts or pick-up cabinets to assist in providing options for hungry consumers, effectively changing the points of service. This equipment ensures that multiple orders can be taken care of at once, and it provides security to the customers that placed the orders. With the help of durable and reliable equipment, many foodservice operations are gaining some structure again.

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The Essential Role of Nutrition in COVID-19 Recovery

The Essential Role of Nutrition in COVID-19 Recovery

COVID-19 forced healthcare foodservice programs to do a complete 180 in how they serve and deliver food. We’ve heralded the role of food in healthcare and its healing power, but the coronavirus presents new and unheard-of nutritional challenges for dietitians. So how are they using nutrition to help patients as they fight and recover from COVID-19?

Malnutrition already increases the risk of someone getting sick, staying sick, and worse — dying. Add that into a pandemic, and delivering proper nutrition to sick individuals has never been more vital to the recovery process.

COVID Challenges for Dietitians

For starters, the COVID-19 pandemic has put dietitians in an unenviable position when it comes to working directly with patients. Lack of PPE and isolation requirements often prevent dietitians from performing their typical nutrition-focused exams to identify nutritional problems. Relying on telehealth and virtual exams are available for some facilities, but often a reliance on doctors and nurses to provide dietitians with nutritional updates is necessary.

With up to a quarter of COVID-infected people requiring ICU admission, nutrition is essential in the fight against coronavirus symptoms and helping patients recover quickly. Studies show that these ICU patients, who are often put on ventilators for multiple weeks, will become weaker and lose valuable muscle mass.

Nutrition is one of the best kinds of medicine to fight the virus head-on.

Using Nutrition to Fight COVID

A recent Food Management article on patient nutrition discussed both the challenges and strategies to providing proper nutrition to patients infected with the coronavirus. Some obstacles to nourishing COVID-19 patients include the common symptoms like loss of taste and smell or gastrointestinal distress, while other more severe symptoms like post-ventilator swallowing, respiratory issues, and even psychological ailments ranging from disorientation to depression create more obstacles to recovery.

With all the hurdles to providing nutrition to the people who need it the most, how are dietitians helping get these patients back on the road to recovery through the power of food?

High-calorie and high-protein provide a boost in energy and nutrients in each meal. Nutritional supplements and hydration are also key, especially for people with a lack of appetite to ensure they are receiving nourishment, even when they may not feel up to the challenge. Smaller meals are recommended for patients with poor appetites or respiratory problems so as not to force their bodies to become overworked. Even foods with different ranges of spice can help patients dealing with a loss of taste or smell.

Make Patient Nutrition Easier With the Right Tools

Healthcare foodservice programs everywhere are adapting their methods of meal delivery during COVID-19, and Lakeside is here to help you get the tools you need to keep patients, guests, and staff well-nourished. From meal and tray delivery carts for in-patient dining, hydration service, mobile grab-and-go solutions for guests and staff, and handwashing and PPE storage and transport solutions, Lakeside has you covered. 

Lakeside has the COVID-19 Product Solutions you need! Learn about these solutions in our COVID-19 Resource Guide. 

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How Digital Tools are Transforming Foodservice

Are you interested in improving efficiency, increasing output, and reducing food waste in your restaurant or other foodservice business? If you are, it may be time to get technical. That’s right, technology is playing an increasingly important role in the foodservice industry.

According to an article in Forbes magazine, we owe many of the improvements in the production, packaging, shelf life, and safety of food to improved technology in the food industry. From drone farmworkers to robotic butchers, technology is impacting all areas of food production and distribution. For example, satellite imagery helps monitor weather patterns that can affect the timing of planting and harvesting. Farm drones pinpoint diseased crops so that pesticides can be applied precisely where they’re needed instead of blanket bombing entire fields. Advanced packaging can improve food safety, increase shelf life, and help eliminate waste.

Going Green

Technology can even help your business go green. An app such as Copia can keep track of your food inventory to help you make more informed purchasing decisions. It will also help you reduce food waste by connecting you with local non-profits who can make good use of your surplus food.

After-school programs, shelters, and other programs will benefit from that surplus while you reap the tax benefits of your donations. Not only that, but you’ll no longer be contributing to the 40% of American food that gets wasted each year. That’s an important point for many customers, especially millennials and generation Z.

Sustainability is a major concern for many of these younger customers. They may even choose a place to eat based on it. Reducing water consumption and greenhouse gas emissions go hand in hand with reducing food waste. So too does sourcing food locally, since it reduces the fuel and emissions associated with long-distance shipping. Not only is improved sustainability beneficial to the planet, but it also benefits your bottom line through lower food costs and an increased customer base.

Managing Inventory and Production Schedules

Use technology to help you with more accurate inventory management so that you always know what to order and when. You can also use it to manage your production schedule in order to improve efficiency and reduce wasteful overproduction. According to the non-profit ReFED organization, you can save thousands of dollars annually just by using technology to track and reduce waste.

Digital tools transforming foodservice is just one trend to look for in 2021. Learn more about the top food and beverage trends of the new year in our recorded webinar, “Top 10 Foodservice Trends of 2021”.

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Food As Medicine – An Intro Guide

If there’s one thing we learned in the past year, it’s that our health is the most important thing we have. And as we know, one of the most important aspects to staying healthy is eating a healthy diet. Yes, food is important because it helps us stay healthy.

Eating a healthy well-balanced diet year-round is key in keeping your immune system healthy. Fresh fruits and vegetables give us many of the vitamins and minerals our body craves and prevents infections. While supplements can be useful, it’s better to get what you need from fresh or frozen foods and not a capsule. Hospitals and senior care communities across the country know this, and that’s why food is often viewed as medicine — food has the power to heal.

With cold and flu season in full swing, now is the time to do everything necessary to keep our bodies healthy and free from disease. Especially in the age of COVID-19, bodies need these six beneficial vitamins and ingredients:

Vitamin C

Your mother probably told you to drink your orange juice because it was packed with vitamin C, and you should always listen to mom. The simple reason it’s so important is that it may increase white blood cell production, which helps to fight viruses, bacteria, and infections.

Foods packed with vitamin C include:

  • Grapefruit
  • Oranges
  • Tangerines
  • Red bell peppers
  • Broccoli

Not only do these foods help boost immunity, but they’re also great for maintaining skin and eye health.

Vitamin E

Not always thought of as the most common vitamin when boosting immunity, but vitamin E is a powerhouse. Packed with antioxidants, which help protect cells against free radicals, vitamin E is important for eye, blood, and brain health.

Foods full of vitamin E include:

  • Almonds
  • Peanuts
  • Seeds
  • Avocado
  • Spinach
  • Canola oil
  • Olive oil

Vitamin A

Vitamin A is super important in that it is anti-inflammatory and may help antibodies respond to toxins in the body. It’s also fat-soluble, which means it’s best to include healthy fats with it to aid in absorption.

Important for vision and cell division and reproduction, here are some common foods packed with vitamin A.

  • Carrots
  • Sweet potatoes
  • Pumpkin
  • Butternut squash
  • Spinach
  • Dairy products
  • Cantaloupe
  • Dark leafy greens

Iron

Iron helps support immune health. It is a key nutrient in helping develop white blood cells and mobilizing their response. Iron is also crucial to blood health and reproductive health.

Need more iron in your diet? Try these foods.

  • Chicken
  • Red meat
  • Turkey
  • Oysters
  • Clams
  • Canned tuna

Zinc

In order to produce new immune system cells, zinc must be present. Unfortunately for us, zinc is a mineral our body doesn’t produce, so we need to get it elsewhere. It’s typically found in shellfish (oysters, crab, lobster), but eating yogurt or chickpeas will also do the trick.

The thing about zinc is that you need it for healthy immune function, but getting too much of it can have the opposite effect and impair immunity.

Garlic

Garlic isn’t used to just season food or give you stinky breath, but it contains a myriad of compounds to support immune system health. It has been shown to reduce stress hormones and increase the production of T-cells. This superstar may also lower blood pressure and cholesterol according to recent clinical trials. Used throughout the ages to treat colds and infections, soldiers even used it in World War II to prevent gangrene.

The concept of “food as medicine” is just one trend to look for in 2021. Learn more about the top food and beverage trends of the new year in our recorded webinar, “Top 10 Foodservice Trends of 2021”.

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Webinar: Top 10 Foodservice Trends of 2021

Webinar: Top 10 Foodservice Trends of 2021

Your world has been dominated by shifts and progressions, forcing the evolution of your operations. So how can you keep up?

After months of surveys, conversations, trainings, and research, we’ve identified 10 foodservice trends to help you rise into the new year.

You’ll learn:

  • The top 10 foodservice trends in 2021
  • How other businesses and industries are adapting
  • How to implement these strategies for yourself
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2020 Year in Review: Healthcare Foodservice

Here are the highlights of our healthcare foodservice blogs from this year.

In the face of a global pandemic, we saw healthcare systems pushed to their limits. As we adapted to this new environment in 2020, we saw a change in how healthcare foodservice is handled, from delivery to sanitation to everything in between. Not only were these new solutions designed to keep patients safe, but healthcare staff safe as well.

Here are the highlights of what we saw transpire in healthcare foodservice this year:

Continue reading 2020 Year in Review: Healthcare Foodservice

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2020 Year in Review: Senior Care Foodservice

Here are the highlights of our senior care foodservice blogs from this year.

Senior care communities were put on high alert early on during the Coronavirus pandemic. With residents at a higher risk than most, it has been vital for senior care staff to continue to deliver necessary foodservice safely. Meal delivery during COVID-19 has never been as important, and with the right tools, it was being done in a safe, effective manner. The changes we saw over the course of 2020 will no doubt impact how senior care foodservice is handled as we embark on the new year.

Here are the biggest takeaways of the significant changes we witnessed in senior care foodservice in 2020.

Continue reading 2020 Year in Review: Senior Care Foodservice